Customer Protection

Refund & Cancellation Policy

Guarantee: 30-Day 100% Money-Back Guarantee Merchant of Record: Paddle.com
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30-Day Zero-Risk Guarantee

If KinVeto does not meet your expectations for family workstation security and remote scam interception, simply contact our support team within 30 days of your purchase for a full, prompt refund.

1. 30-Day Money-Back Guarantee

All new annual and monthly subscriptions are eligible for a full refund within thirty (30) days of the original transaction date. No questions asked.

2. Subscription Cancellation

You may cancel your KinVeto subscription at any time directly through the Customer Portal under Billing Settings or by contacting support. Upon cancellation, your protection plan will remain active until the end of your current paid billing period, and no further renewal charges will occur.

3. How to Request a Refund

To request a refund, please send an email to billing@kinveto.com or open a Support Ticket directly in your KinVeto Dashboard with your account email and transaction ID. Refunds are processed through Paddle back to your original payment method within 3–5 business days.